TechDel Consulting
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Engineer Your Business

Full curriculum.

Everything the course covers — module by module. Three risk categories, ten modules, practical tools for each one.

Day 1

Structural Risk

Why you're stuck

01
Foundations Owner dependency · Operating Cadence · Vision · Risk · Partnerships
Problems addressed
  • No direction — the business has no north star and no rhythm
  • No resilience — the business can't absorb shocks
  • No independence — the business can't run without you
What you learn
  • Why most founders stay trapped as the bottleneck of their own operations
  • How a clear vision drives positioning, planning and consistent growth
  • How to control your business rhythm without being in every room
02
Operations Process Management · Work Planning · Firefighting Load · Resource Utilization
Problems addressed
  • No system — nothing runs the same way twice
  • No capacity — the business can't see ahead or use what it has
What you learn
  • How to identify where your operation is leaking money
  • How to create consistency so you can automate, plan, and improve
  • How to stop firefighting and start planning resources and investments
03
Scalability Capacity Limits · People Scalability · Scalability of Offering · Process Repeatability
Problems addressed
  • No room to grow — the business hits a ceiling it can't break through
  • No scalable model — what you sell today can't scale tomorrow
What you learn
  • How to identify your real growth ceiling and what's causing it
  • How to package what you do so it doesn't depend on specific people
  • How to build an operation that can flex without breaking
04
Financial Health Financial Visibility · Economic Engine · Financial Resilience
Problems addressed
  • No clarity — you don't know if you're making money until it's too late
  • No engine — you don't know what actually drives your revenue and margin
  • No buffer — one bad month and the business is in crisis
What you learn
  • How to quantify your real profit margin and improve your bottom line
  • How to identify which products or clients actually make you money
  • How to plan for capital — how much, when, and what type
Day 2

Strategic Risk

Why growth doesn't convert

05
Product-Market Fit Target Customer · Problem-Value Fit · Offer Scope · Product Readiness
Problems addressed
  • You're selling to everyone — so you're winning nobody
  • You're solving a problem nobody is willing to pay for
  • Your offer is too broad to be memorable
  • You built it before you validated it
What you learn
  • How to define your ideal customer by the problem they need solved
  • How to validate that your offer solves a problem people will pay for
  • How to sharpen your offer so it's clear and impossible to ignore
06
Competitiveness Market Positioning · Value Differentiation · Competitive Pressure
Problems addressed
  • You don't know your market well enough
  • You compete on price — the differentiation exists but nobody knows it
  • You haven't found your position in the market
What you learn
  • How to read your market and find the real gaps
  • How to find and articulate your unique position
  • How to turn your differentiation into a competitive advantage that's hard to copy
07
Sales & Marketing Revenue Stability · Sales Pipeline · Go-To-Market Strategy · Cost of Acquisition
Problems addressed
  • You don't know which channel to use to reach your customer
  • You don't know where your next client is coming from
  • No structured sales process — growth depends on the founder hustling
  • Revenue is unpredictable
What you learn
  • Why hustle is not a sales strategy — and what to build instead
  • How to evaluate the right channel and stop wasting money on the wrong one
  • How to know if a client is worth winning before you chase them
Day 3

Execution Risk

Why things keep breaking

08
Team Roles · Decision & Accountability · Management · Skills Alignment · Sustainability
Problems addressed
  • No structure — unclear roles, no accountability, nobody owns anything
  • No management layer between the founder and the team
  • Wrong people in wrong roles
  • Over-reliance on key people — one resignation away from a crisis
What you learn
  • How to map your team to spot imbalances and single points of failure
  • How to know who to hire next — and when — before the gap becomes a crisis
  • How to build a team structure that survives turnover
09
Quality Quality Standards · Quality Management · Quality Stability at Scale
Problems addressed
  • Your product is only as good as the person delivering it that day
  • You find out about quality problems only when the customer complains
  • What worked when you were small is starting to crack as you grow
What you learn
  • How embedding quality into process prevents rework and reduces cost
  • How the wrong quality bar silently erodes your margin and reputation
  • How to catch problems early before they become complaints and lost clients
10
Customer Success Customer Journey · Retention · Feedback Loop · Upsell
Problems addressed
  • Acquiring a new client costs five times more than keeping one
  • By the time a client says they're leaving, the decision was made weeks ago
  • Without a structured journey, experience depends on who picks up the phone
What you learn
  • How to map the client journey so experience is consistent without you
  • How to spot early signs a client is drifting before they decide to leave
  • How to turn satisfied clients into a referral and upsell engine
Included with the course

The tools.

10+ practical instruments — one per module. Built to use immediately. Yours to keep.

Business Independence Audit
Day 1 · Foundations
Business Independence Audit
Map every decision and process that only you can handle. That's your bottleneck list.
Available to enrolled participants
SOP Template Library
Day 1 · Operations
SOP Template Library
Document any process so your business runs without you. Build once, run every delivery.
Available to enrolled participants
Offer Scalability Canvas
Day 1 · Scalability
Offer Scalability Canvas
Rate your offer across six scalability dimensions. See what breaks first when you grow.
Available to enrolled participants
Financial Health Snapshot
Day 1 · Financial Health
Financial Health Snapshot
Which client earns you the most per hour — and how long you survive without new revenue.
Available to enrolled participants
New Offer Break-Even Calculator
Day 1 · Financial Health
New Offer Break-Even Calculator
Three scenarios, sensitivity analysis, and the one variable that determines whether it works.
Elevator Pitch Builder
Day 2 · Product-Market Fit
Elevator Pitch Builder
Five questions. Your pitch assembles in real time. Three versions — one line, 30s, 60s.
Competitive Positioning Map
Day 2 · Competitiveness
Competitive Positioning Map
Drag competitors onto the map. The gap detector shows what's unclaimed in your market.
Available to enrolled participants
Channel Selection Matrix
Day 2 · Sales & Marketing
Channel Selection Matrix
Answer six questions. Get a scored recommendation for which sales channel to invest in first.
Available to enrolled participants
Client Profitability Calculator
Day 2 · Sales & Marketing
Client Profitability Calculator
Real value per client — after acquisition cost, delivery cost, and management effort.
Available to enrolled participants
Business Function Map
Day 3 · Team
Business Function Map
Detect single points of failure. Get one clear hire recommendation — not a ranked list.
Available to enrolled participants
Delivery Checklist
Day 3 · Quality
Delivery Checklist
Build your quality process once. Run it every delivery. One critical fail stops the clock.
Available to enrolled participants
Customer Journey Map
Day 3 · Customer Success
Customer Journey Map
Every business leaks at one or two stages. This tool finds yours and tells you what to fix first.
Available to enrolled participants
Client Health Score
Day 3 · Customer Success
Client Health Score
Monthly check. Every client. One dashboard. Know who is about to churn — and who to call today.
Available to enrolled participants

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Choose your cohort and reserve your seat. Online from SGD 465 · In-Person from SGD 785.

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